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Unlike other major transit agencies in the U.S., which have spent hundreds of millions of dollars replacing or upgrading their fare-collection systems, the Los Angeles County Metropolitan Transportation Authority has taken a different approach.

Andy Taylor, senior director, global strategy for Cubic Transportation Systems contended that the MaaS market is at a crossroads and could fail if it doesn’t change course, including putting cities and public agencies firmly in the “driving seat” of MaaS apps.

The Washington (D.C.) Metropolitan Area Transit Authority last month started to replace 1,200 aging fare gates for its 91-station metro system and starting next year will do the same with 20-plus year-old fareboxes on board 1,500 buses, including upgraded readers for its closed-loop SmarTrip cards.

Sampo Hietanen, founder and CEO of Finland-based MaaS Global, agrees with most other industry experts that public transit should form the “core” of the mobility services on offer in any MaaS app or platform. But he contends that it would be a mistake for the agency itself to control the platform.

There is little disputing the fact that mobility as a service has not yet lived up to its hype. And the industry’s largest automated fare collection system provider, Cubic Transportation Systems, said it believes that going forward, public transit services need to form the backbone of MaaS platforms, along with enabling more demand-responsive transport.

NFC TIMES Exclusive Insight – The Washington Metropolitan Area Transit Authority, or WMATA, as expected, has added its closed-loop fare card SmarTrip to Google Pay, following support by Apple Pay for the card last year.

NFC TIMES Exclusive Insight – U.S.-based Cubic Transportation Systems has announced contracts with two more small U.S. transit agencies to move to Cubic’s Umo ticketing platform, as the large automated fare-collection system vendor seeks to broaden its market reach.

NFC TIMES Exclusive Insight – U.S.-based trip-planning app Transit announced it has enabled 500,000 rides from its app for a group of 13 small to mid-tier transit agencies based in the state of Ohio, though mobile ticketing still makes up a small percentage of total rides provided by the agencies.

NFC TIMES Exclusive Insight – Bilbobus, which operates bus service for the city of Bilbao, in northern Spain’s Basque region, says it launched its recent trial of con

NFC TIMES Exclusive Insight – A mid-tier U.S. transit agency in Pennsylvania is the latest to introduce mobile ticketing with an option for riders to use smart cards to pay for fares, using a software-as-a-service ticketing platform from a start-up.